FAQ
Frequently Asked Questions
Welcome to our Frequently Asked Questions section. Here you will find answers to the most common questions to help you plan your stay at the Crowne Plaza Geneva with confidence. Our team is here to assist you with any additional information you may need.
What are the check-in and check-out times?
Check-in begins at 2:00 PM, and check-out must be completed by 12:00 PM. Early check-in or late check-out may be arranged upon request, subject to availability.
Is the hotel accessible to people with limited mobility?
Yes, our facility is fully accessible to guests with limited mobility, with amenities designed to ensure a comfortable stay.
What languages are spoken at the front desk?
Our multilingual staff speaks the following languages, among others: German, English, Arabic, Chinese, Spanish, French, Italian, Portuguese, Russian, Serbian, Polish, Bulgarian, and Macedonian
How do I get to the hotel from the airport or train station?
The Crowne Plaza Geneva is located just a 3-minute drive from Geneva International Airport and the Palexpo exhibition center. The city center is a 10-minute drive away.
Does the hotel offer a shuttle service?
Yes, a free shuttle runs between Geneva Airport and the hotel every 20 minutes, from 4:40 a.m. to 11:40 p.m., with no advance reservation required.
Is there parking on site?
Yes, parking is available for 24 CHF per day.
How many rooms and suites do you offer?
The Crowne Plaza Geneva is located just a 3-minute drive from Geneva International Airport and the Palexpo exhibition center. The city center is a 10-minute drive away.
Is Wi-Fi free?
Yes, high-speed Wi-Fi is available throughout the property.
Do you offer a business center?
Yes, a business center is available, equipped with computers and printers.
What restaurants are available?
– Seventy5 : a restaurant serving international cuisine made with local ingredients.
– Le Bar : A bar-lounge offering a selection of cocktails and tapas.
– Le Jardin : summer restaurant with a shaded patio.
Do you offer room service?
Yes, room service is available 24 hours a day.
Is there a gym?
Yes, a fitness center is available 24 hours a day for our guests.
Do you offer wellness facilities?
Yes, the hotel has a sauna and offers massage services upon request.
Are pets allowed?
Yes, dogs are welcome with advance notice and for an additional fee of 30 CHF per night. Food and water bowls are available.
What is the capacity of your meeting rooms?
The Crowne Plaza Geneva features 16 flexible meeting rooms that can accommodate up to 700 people, making it one of the largest conference centers in Geneva.
Do you offer coworking spaces?
Yes, our modern and flexible conference center offers customizable coworking spaces.
What stores or shopping centers are near the hotel?
The Balexert shopping center, one of the largest in Geneva, is just a 5-minute walk from the hotel. It features over 140 shops and restaurants, a movie theater, and a supermarket.
Is there a pharmacy or medical services nearby?
Yes, there are several pharmacies within a 5-minute walk, including the Pharmacie de l’Aéroport and the Pharmacie Balexert. The Meyrin Medical Center is also easily accessible by car or public transportation.
What public transportation options are available near the hotel?
The hotel is well served by public transportation. Tram 14 (Avanchet stop) and several bus lines (10, 23, 28) provide quick access to downtown, Cornavin Station, the UN, and Lake Geneva.
What major tourist attractions can be easily visited from the hotel?
In less than 20 minutes, you can reach many iconic sites such as Geneva’s Old Town, the Jet d’Eau, the Jardin Anglais, the Palais des Nations (UN), and the Natural History Museum.
Are there any parks or green spaces within walking distance?
Yes, Parc de la Bâtie and the Alpine Garden are just a few minutes away by car or tram. The Meyrin neighborhood, which is itself quite wooded, also offers several pleasant walking trails.